Ha, got another phone call this evening (two previously but I was busy) with these 'Technical support' for Microsoft windows chappies....
Apparently it shows on on their computers that I have a lot of errors on my computer (even though I have only just finished re-installing W7) and although their Indian English was a bit duff, it sort of went like this:
I had to open the 'run' box (W+R) and type in 'prefetch' then open the 'readyboost' folder.
I only have 5 entries in there: 'Trace' FX files.
He gave up on that after I couldn't do what he wanted.
He then passed me to a colleague of his for the next stage.
Next matey came on and got me to open the 'run' box again and type in 'event viewer' and then 'windows logs/application' and to tell him how many yellow warnings and red errors showing.........I had a quick scroll and guessed at about 10 yellows and 4 reds.
Things got a bit muddled because I didn't quite do as he wanted (perhaps I was being a bit difficult) and according to him this was serious and passed me on to another colleague for the next step.
The next matey got me to type into IE www.microsoft-technicalsupport.com
) and to click on the 'remote' tab which wants me to download 'TeamViewerQS_en.exe' .
I told him that I was not happy to download an .exe file that I was not sure about, but he assured me that using this he could then solve all my error problems.
We went back and forth so he got his manager on the phone, who asked me how I was today....
....and tried to get me to download the file so that they could help me.
He also assured me that I would not have to pay any money as it was free from MS Technical support..when I mentioned that I was worried that it would install and I won't be able to uninstall it without having to pay any money.
"No, no Sir, it is free and then we can help you fix the erros that are showing on your computer...blah...blah...blah...".
I left it that I would download the file, save it, and check it out on Google.
He also mentioned my firewall, but the line was bad and so was his English, that I wasn't quite sure what he was wittering on about.
I then got bored, since I had now spoken to four helpful chappies who were concerned about all the errors on my computer, and I now know what the buggers are up to, and this is my 3rd call today, but decided to take this one.
The phone call was quite long what with me being very worried about all these errors, and making him tell me what to do 3 or 4 times, and asking him to repeat things.....quite a lot actually, but I was curious as to where he was going to take me, so I was all sweetness and light whilst being very concerned, and after a while he didn't seem too amused when I was adamant that I was not going to install this eventviewer thingy, knowing that the bastard thing would cock up my fresh instal of Windows..
The next one will be left on hold whilst I 'switch on my computer'............that can take quite a while since it is already on and I am checking out some forums....